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Anti-spam Policy

  • Zero Tolerance Policy. 

     Bluehost India prohibits the use of its network or services (collectively, the “Bluehost Services”) in any manner associated with the transmission, distribution or delivery of any bulk e-mail, including unsolicited commercial e-mails (collectively, “Spam”). Bluehost India requires that all emails sent using Bluehost Services comply with the U.S. CAN-SPAM Act of 2003 (15 U.S.C. § 7701-7713) (the "CAN-SPAM Act"), including by meeting the following requirements: (i) the subject line of emails must be clear and not misleading; (ii) emails must contain an unsubscribe link and all unsubscribe requests must be honored within ten (10) business days; (iii) unsubscribe requests cannot expire; (iv) after unsubscribing an email recipient must “opt in” to receive any future emails; and (v) emails must include a physical address for the sender. More information about the CAN-SPAM Act can be found at: http://business.ftc.gov/documents/bus61-can-spam-act-compliance-guide-business. It is your obligation to ensure that email sent by you, or on your behalf, does not violate the CAN-SPAM Act.  

  • Prohibited Uses. 

    • Emails sent using Bluehost Services may not: (i) use or contain invalid or forged headers; (ii) use or contain invalid or non-existent domain names; (iii) employ any technique to misrepresent, hide or obscure any information in identifying the point of origin or the transmission path; (iv) use other means of deceptive addressing; (v) use a third party's domain name, or be relayed from or through a third party's equipment, without such third party’s permission; (vi) contain false or misleading information in the subject line or otherwise contain false or misleading content; (vii) fail to comply with additional technical standards described below; or (viii) otherwise violate Bluehost India's User Agreement, Acceptable Use Policy, or other terms of service

    • Any use of the Bluehost Services to harvest, mine or collect email addresses or other information of Bluehost subscribers or other parties is strictly prohibited.

    • Subscribers are strictly prohibited from: (i) hosting, providing DNS services or redirecting services to any website that has been included in Spam (i.e., “spamvertising”); or (ii) maintaining open mail relays on their servers, regardless of whether the subscriber was aware of the presence or operation of an open mail relay on its server.

  • Enforcement.

    • Bluehost India monitors all traffic to and from its servers for Spam. Customers suspected of using the Bluehost Services to send Spam will be investigated. All Spam complaints are presumed valid unless Bluehost India is provided with credible information to the contrary, as determined in its sole discretion. 

    • Bluehost India may immediately suspend, terminate and/or cancel any account which it determines, in its sole discretion, is transmitting or is otherwise connected with any email that violates this policy without prior notification. 

    • If Bluehost India believes that any Bluehost Service is being used improperly or in an unauthorized manner, it may take such action as it deems appropriate in its sole discretion without prior notice, including without limitation, blocking messages from a particular internet domain, mail server, or IP address.

    • It is a violation of this policy for a subscriber to commission a third party to send an email that is in violation of this policy or of applicable law, even if such third party does not use any Bluehost Services. 

    • Subscribers may be asked to produce records to verify that they obtained explicit affirmative consent from all recipients before a mailing was sent.

  • Reporting Violations. 

     To report a violation of this policy, please email legal@bluehost.in.

  • Waiver. 

     No delay or omission by Bluehost India in exercising any right under this policy shall operate as a waiver of that or any other right. A waiver or consent given by Bluehost India on any one occasion shall be effective only in that instance and shall not be construed as a bar or waiver of any right on any other occasion

This file was last modified: November11, 2019